Right of withdrawal

Right of withdrawal

Consumers have a fourteen-day withdrawal

Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

In order to exercise your right of withdrawal, you must inform us (ROMY Kindermöbel, Lindenstraße 11, 56130 Bad Ems, Germany, [email protected], phone: +49 (0) 2603 9365400) by means of a clear declaration (e.g. a with letter sent by post, fax or e-mail) about your decision to cancel this contract. You can use the attached sample withdrawal form, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your communication regarding your exercise of the right of cancellation before the cancellation period expires.

Consequences of cancellation
If you cancel this contract, we have made all payments to you that we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you chose a different type of delivery than the cheapest standard delivery we offer have) to repay immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send off the goods before the period of fourteen days has expired. We bear the cost of returning the goods, which can normally be returned by post. You bear the direct costs of returning the goods, which, due to their nature, cannot normally be returned by post. For goods that cannot normally be returned by post due to their nature, these amount to EUR 50. You only have to pay for any loss in value of the goods if this loss in value is due to handling that is not necessary for checking the nature, properties and functionality of the goods.

The right of cancellation does not exist for the following contracts:
Contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or that are clearly tailored to the personal needs of the consumer.
Contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
Model withdrawal form
(If you want to cancel the contract, please fill out this form and send it back.)

- To ROMY Kindermöbel, Lindenstraße 11, 56130 Bad Ems, [email protected], Germany

- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)

- Ordered on (*) / received on (*)

- Name of the consumer (s)

- Address of the consumer (s)

- Signature of the consumer (s) (only for notification on paper)

- date

(*) Delete where inapplicable.


We bear the direct costs of returning the goods if the return takes place within Germany.

U maakt gebruik van een verouderde versie van
Internet Explorer, klik hier om deze te updaten.
x